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Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Aalto Open Science Award Ceremony, May 20, 2025, 1-2.30pm, Mordor A Grid, Otakaari 5 02150 Espoo. Programme: Welcome words, award video screening, AALTOLAB, Aki Vehtari, Rupesh Vyas, panel discussion on open science, coffee & ice cream. All Aaltonians welcome!
Awards and Recognition, Research & Art Published:

Join us for the Aalto Open Science Award 2024 Ceremony

All Aaltonians are welcome – no registration required!
Alma Median yritysprojektiryhmä
Cooperation, Studies Published:

The project team developed a proof-of-concept pricing model to suggest optimal pricing

In collaboration with Alma Media, the Aalto students worked on optimizing pricing to enhance revenue generation
Loppuesitys logistiikan Capstone-kurssilla
Cooperation, Studies Published:

Students developed the store-picking process in Prisma stores

A total of five groups of students wanted to solve a challenge by the S Group
Logo of ELLIS Institute Finland with a striped map of Europe above and multicoloured letters 'ellis'.
Cooperation, Research & Art, University Published:

ELLIS Institute Finland is now recruiting Principal Investigators

The newly established institute is looking for talented researchers in artificial intelligence and machine learning.
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Events

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Poster for Secure Systems Demo Day 2025, held on June 16 at 14:00-18:00 in the Business School building, Aalto University.
Conferences, Lectures and seminars, Networking –

The Secure Systems Demo Day is an annual meet-up for researchers and students in academia and industry and gives an overview of the current cybersecurity research going on in Finland’s capital area.
Doctoral hat floating above a speaker's podium with a microphone.
Public defences –

Public defence in Economics, M.Sc (Econ.) Arttu Ahonen

Essays on climate policy and transportation (title of the thesis)
Conferences –

Low-temperature quantum detectors: From fundamentals to applications
Image from remote site: www.aalto.fi
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Aalto Creatives afterwork event focuses on Aalto Creatives alumni stories and introducing the Aalto Creatives pre-incubator program.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant of the Department: Merja Mäkinen
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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